When I first got my start as a corrections officer in our local jail, there was little in the way of technology being used to keep our facility safe. We had to do everything by hand, and that meant sitting in a room and carefully screening telephone calls every time any inmate was using the house phones. The biggest issue today as the jails get overcrowded is that we need our officers on the floor, not cooped up in a small call center listening to the calls.
Securus Technologies is changing the way that officers are able to deal with inmates and their illegal activities. These inmates have a lot of time to look for weaknesses in the jail, and if they find a way to get drugs or weapons into the facility, they will exploit that chance. When you introduce drugs into a jail, not only are the other inmates in grave danger, but so is staff, guests, and officers. The inmate call monitor that was created by Securus Technologies allows officers the chance to get information about these crimes even before they occur.
When an inmate is on the phone with his family and telling them to bring medication to the jail on their next visit, the LBS software alerts my team and we get that contraband before it even gets inside our facility. When inmates are discussing gang business, we can separate inmates before fights or confrontations take place. When weapons are being discussed, we have the chance to locate and remove the weapon being it is used to hurt anyone.
Each time we get the alert, officers are now taking a more proactive approach to solving the increasing issue we had with violence. Having this system in over two thousand jails means it certainly is doing some good.